Privacy Policy

Updated: November 2025

At Specialee, we are committed to protecting your privacy and ensuring a transparent experience when you use our app and services. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

When you use Specialee, we may collect the following types of data:

Account Details: Your name, email address, phone number, and password when you sign up.
Location Data: If you enable location services, we use your location to show nearby venues and specials.
Profile Preferences: Including dietary preferences and saved favourites.
Venue Information: For venue users, we collect and display details such as images, menus, specials, and operating hours.
Usage Data: Information about how you use the app — including pages viewed, features used, and device information — to help improve performance and reliability.

2. How We Use Your Information

We use the information we collect to:

Provide relevant nearby specials and venue recommendations.
Improve the performance, accuracy, and functionality of our app.
Communicate with you about updates, promotions, and important account notices.
Help venues understand engagement (for example, how many users viewed or favourited their specials).
Maintain security, prevent fraud, and ensure compliance with our terms.

3. Sharing Your Information

We do not sell your personal data.
We may share limited data only with:

Venues: For analytics such as engagement and favourites.
Service Providers: Trusted partners (e.g., Supabase, Firebase) that securely store and process data on our behalf.
Legal Authorities: Only if required by law or to protect the rights and safety of our users and partners.

4. Data Storage and Security

Your information is securely stored with industry-standard encryption and access controls. While we take strong precautions, no online system can be guaranteed completely secure.

5. Your Rights

You have the right to:

Access and update your account details.
Request deletion of your account and data.
Withdraw consent for location access or data collection through your device settings.

To make any of these requests, please contact us at: support@specialee.com.au

6. Children’s Privacy

Specialee is not intended for children under the age of 13. We do not knowingly collect personal data from minors.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be reflected in the app and on our website, along with an updated effective date.

8. Contact Us

If you have any questions, feedback, or concerns about this Privacy Policy or how we handle your data, please contact us at: support@specialee.com.au